Reconnect with the med spa inquiries that went quiet.
FallowPing is a managed lead-reactivation service for U.S. med spas. We revisit eligible past inquiries, renew conversations, and help present interest move toward an appointment.
Managed outreach with a person involved when the conversation calls for one.
The service
- A review of the past inquiries that may be eligible to revisit
- Reconnection messages handled on your behalf
- A clear read on who may be interested now
- Appointment guidance or a handoff to your team when needed
A practical place to start
The next conversation may already be in your records.
Med spas hear from people about consultations, treatments, pricing, and first visits. Some inquiries go quiet because the timing was wrong, the decision took longer, or the follow-up stopped.
FallowPing helps you revisit eligible, permission-aware conversations without asking your staff to manually work through every old record. Eligibility and interest still need to be assessed case by case.
How it works
A considered route back to the conversation.
The work is organized around your past inquiries, your team's way of serving clients, and the present interest each person shows.
- 01
Review eligible past inquiries
We look at older consultation requests, treatment inquiries, quote requests, and unbooked appointment conversations that may be appropriate to revisit.
- 02
Send a thoughtful reconnection
FallowPing handles the follow-up in a clear, considerate way that gives the person an easy path to respond.
- 03
Identify present interest
Replies are reviewed for signs that the person is interested now, needs more information, or would rather not continue the conversation.
- 04
Guide or hand it back
When appropriate, interested people are guided toward an appointment. Conversations needing your judgment are handed to your team.
Clear roles
FallowPing does the outreach. Your team keeps the judgment.
- Organizing eligible past inquiries for review
- Thoughtful reconnection on your business's behalf
- Spotting present interest and useful replies
- Helping move an interested conversation toward its next step
- Which inquiries are eligible and appropriate to revisit
- What requires a human response or clinical judgment
- How appointments are scheduled and confirmed
- Whether a conversation should be handed back to the med spa
Start with your list
Tell us what went quiet.
Share a little about your med spa and the past inquiries you want to revisit. We'll talk through whether a managed reactivation service fits your situation.
No pricing plan or software setup required to start the conversation.